Welcome to Feiyulei, where we strive to make your shopping experience for kids’ swimwear as seamless and enjoyable as possible. Our Shipping Policy is designed to provide you with all the necessary information regarding shipping methods, costs, and delivery times. Please take a moment to review the details below.

1. Shipping Destinations:

  • We offer shipping within US. If your location is not listed, please reach out to our customer service team for assistance.

2. Processing Time:

  • Once your order is confirmed, we aim to process and prepare it for shipping within 1-3 business days.
  • Please note that processing time does not include weekends or holidays.

3. Shipping Methods:

  • We provide various shipping options to suit your needs. Shipping methods and estimated delivery times will be provided during the checkout process.
  • Delivery times are approximate and may vary due to factors beyond our control.

4. Shipping Costs:

  • Shipping costs are calculated based on the destination, chosen shipping method, and order weight.
  • Shipping costs will be displayed during the checkout process before you finalize your payment.

5. Order Tracking:

  • Once your order is shipped, a shipping confirmation email will be sent to you, including a tracking number.
  • You can use this tracking number to monitor the status and location of your package.

6. Customs and Import Duties:

  • For international orders, customs duties, taxes, or fees may be imposed by the destination country’s authorities.
  • These charges are the responsibility of the recipient and are not included in the product or shipping costs.

7. Shipping Delays:

  • While we make every effort to ensure prompt delivery, unforeseen circumstances such as weather conditions, customs delays, or carrier issues may cause delays beyond our control.

8. Incorrect Address:

  • It is your responsibility to provide accurate shipping information. We cannot be held liable for delays or delivery issues resulting from incorrect or incomplete addresses.

9. Shipping Notifications:

  • We will keep you informed throughout the shipping process via email. Notifications for order confirmation, shipping confirmation, and delivery updates will be sent to you.

10. Lost or Damaged Items:

  • In the unlikely event that your order is lost or arrives damaged, please contact our customer service team immediately for assistance.

11. Contact Us:

  • If you have any questions or concerns about our Shipping Policy, please reach out to our customer service team at info@feiyulei.com.

Thank you for choosing Feiyulei for your kids’ swimwear needs. We are dedicated to delivering your orders with care, ensuring that your shopping experience is as smooth and enjoyable as the time your kids spend in the water.